Warranty
What are your Warranty Terms?
At Intuition Decor, we believe furniture should last a lifetime. With proper care and attention, your pieces can remain a cherished part of your home for years to come. We encourage thoughtful maintenance to ensure their longevity and beauty.
Our warranty covers any confirmed manufacturing or craftsmanship defects for up to five years, depending on the component, starting from the day your order arrives.
Warranty Coverage:
5 Years – Wooden Frame & Modular Clips
1 Year – Foam Seat & Upholstery
Please note that our warranty applies only when products are used as intended and will be void if they are modified in any way. Damages or defects resulting from misuse, accidents, alterations, natural disasters (such as water or fire), or general wear and tear are not covered.
Natural materials like solid wood and leather feature unique grain patterns, meaning each piece will have its own distinct look. Over time, wood may subtly shift in shape or develop small cracks, enhancing its character without affecting its structural integrity. If these materials are not properly maintained according to our care guidelines, they will not be covered under warranty.
Additionally, fading, pilling, staining, cushion compression, and expected wear from daily use or lack of maintenance are not considered defects and are therefore not covered.
Our warranty is non-transferable and does not apply to resale, second-hand, final sale, or floor model pieces. It also excludes products used for commercial purposes unless specifically designated as commercial-grade.
For any questions regarding warranty claims, feel free to contact our team—we’re here to help!
Get Registered to extend your warranty to 1 year when you buy from ecommerce platforms.